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World
Public Library Association Collection
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Public
Libraries International Network Publications
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Use
of Internet-based and digital media continues
to increase. In order to retain and enhance
their central role as information brokers,
public libraries need to keep pace with
the rapid development of information and
communications technologies and develop
short-term solutions.
Public libraries have always been dedicated
to education and learning. This function
now has to be redefined. Public libraries
must provide access to electronic information
media and empower citizens to make effective
use of this information. |
Publications on »New technologies« |
Digitizing cultural
resources: a practical guide for public
libraries
by Josephine Bryant, Allison Dobbie, Robert
Froud
|
Implementing ICT in Public Libraries: Eindhoven,
a case study
by Henk Das
|
Future-oriented Internet-based services
in public libraries
by Rolf Hapel, Dr. Volker Pirsich,
Thierry Giappiconi
|
A knowledge center for the community -
a new role for public libraries
by Kay Poustie
|
Co-operation versus competition in the
development of e-services in libraries
by Allison Dobbie and Barbara Lison
|
Learning from others
by June Garcia, Trevor Knight, Sue Sutherland |
Evidence based stock management - the testing
of a new tool for librarians
by George Kerr
Cultural diversity - how public libraries
can serve the diversity in the
community
by Deborah Jacobs, Jens Ingemann
Larsen, Ton van Vlimmeren
|
Putting the customer first! Managing
customer satisfaction
by Dr. Hannelore Vogt
|
Public library reading programs for preschoolers
by Angelina Cabré i Ametllé, Dr. Alwin
Müller-Jerina
Strategic management for better customer services
in public libraries
by Kay Poustie
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Gaining and retaining customer loyality
by George Kerr
|
The personalisation challenge in public libraries:
perspectives and prospects
by June Garcia and Dr. Christopher Chia
|
Customer self-service in the hybrid library
by Dr. Glen E. Holt, Jens Ingemann Larsen,
Ton van Vlimmeren
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Staffing the hybrid library: innovative strategies
in the field of staff development
by Barbara Lison and Inga Lundén
Product-orientated management
in public libraries
by Dr. Arend Flemming |
Management self-assessment
by Maija Berndtson
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Competencies needed by public library staff
by Josephine Bryant and Kay Poustie
|
Dreaming the future. Some funky ideas on managing
tomorrow's libraries
by Maija Berndtson
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Publications on »Libraries and society« |
Public library administrators
in the political arena
by June Garcia, Sue Sutherland |
The public library - idea, cyberplace, physical
presence
by Henk Das, Allison
Dobbie, Susan Kent, Conny Äng |
Public library partnerships: mission-driven tools
for 21st century success
by Dr. Glen E. Holt
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E-Government & public libraries: promoting
local and national agendas
by Robert Froud,
Christine Mackenzie
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Virtual impact on the physical library: visions
for »intelligent change«
by Maija Berndtson,
Henk Das and Rolf Hapel
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